General Billing Information
It is important that you provide current and accurate insurance and demographic information at the time of registration to ensure your claims are processed correctly and in a timely manner. For patients who do not have insurance coverage, there are alternate funding and payment plan options offered by NHHS. Our billing staff will work with you to identify the options available to you based on government and hospital rules and regulations. The following is an overview of the financial assistance programs provided by our hospital:
- Medicaid Eligibility Program
- Charity Care/Financial Assistance Program
- Uninsured Discount Program
For more information on these programs please contact us at 509-447-9351 option 2, or 800-256-3727 option 2.
We will bill your insurance company for you, provided you have given us complete insurance information, including the name of the company, the address to which claims are to be billed, your policy identification number, your group number (if applicable), and a phone number. It is your responsibility to provide any required information (referrals, authorization numbers, claim forms, accident information). It is also your responsibility to follow the rules of your insurance company. We will bill your secondary insurance provided you have given us complete insurance information as noted above.
Financial arrangements must be made prior to admission for any pre-scheduled services. A deposit will be requested for emergency services. For those with insurance coverage; co-payments and deductibles are expected at the time of service. All balances are due and payable within 15 days following the date of billing. If you are not able to pay in full or would like to know about financial assistance, please contact our office at the number below. In the event your account balance is not paid within 60 days from the date of your first billing, a finance charge of 12% will be assessed annually.
QUE Financial Services
Newport Hospital & Health Services has partnered with QUE Financial to send statements and assist you in making arrangements for the payment of your account. QUE Financial is a medical billing service and not a collection agency.
If you have any questions, or are unable to pay your bill in full, please contact a QUE Financial representative at 447-2895 or 800-677-2767. They accept Visa, MasterCard, and Discover
For your convenience we offer multiple payment options, including cash, check, credit card (Visa, MasterCard, and Discover), and money orders.
Payments can be made in person between the hours of 8:00 am and 4:30 pm Monday through Friday at the hospital, clinics, and business office location. You may also mail your payment to:
Public Hospital District No. 1 dba
Newport Hospital and Health Services (NHHS)
714 W. Pine St.
Newport, WA 99156
Electronic Banking Instructions
Bills paid online through your bank can be done by adding Newport Hospital & Health Services or NHHS as a new payee. Please include your account number located on your patient statement, to ensure timely processing.